Faq
1. Q: Do you deliver only within India or overseas?
A: We offer delivery services for gifts in both India and the USA. Whether you wish to send a thoughtful present within India or across the seas to the USA, our delivery services are ready to make your gifting experience seamless and memorable.
2. Q: Can I choose the delivery time?
A: All hand-deliveries are done between 8 am – 10 pm. All courier products are delivered between 9 am– 9 pm through our selected courier partners. Information about a courier product is updated on the product page.
3. Q: Can I get my order delivered at midnight?
A: We deeply appreciate and understand the significance of celebrating special occasions on the eve itself. However, at this moment, we regret to inform you that we do not provide this option. Rest assured, we are actively exploring the possibility of offering this service in the future. We will keep you updated on any developments. Thank you for your understanding and patience.
4. Q: What are the delivery charges?
A: There are no extra charges for the free delivery slot.
5. Q: How do I track my order?
A: You can track your order status by visiting the My Orders section & selecting the relevant order
6. Q: Can I send a gift directly to the recipient’s address?
A: Yes, most gift services offer the option to ship your gift directly to the recipient’s address. During the checkout process, you can provide the recipient’s details for seamless delivery.
7. Q: How can I include a personalized message with the gift?
A: Many online retailers and gift services allow you to include a personalized message during the ordering process. Look for an option such as “Add a gift message” or similar, where you can write a custom note to accompany your gift.
8. Q: Is it possible to schedule the delivery of my gift for a specific date?
A: Yes, numerous platforms provide the option to schedule the delivery of your gift for a specific date. This is particularly useful for special occasions or events. Check for a delivery date scheduler during the checkout process.
9. Q: Can I return a gift if the recipient doesn’t like it?
A: Return policies vary between retailers. Before making a purchase, review the return policy to ensure that the recipient can exchange or return the gift if it doesn’t meet their preferences. Some retailers offer gift receipts to facilitate easier returns.
10. Q: Are there digital gift options available?
A: Yes, many retailers offer digital gift cards or e-gifts that can be sent directly to the recipient’s email. This is a convenient option for last-minute gifts or when you’re unsure of the recipient’s physical address.
11. Q: What are some universally appreciated gifts for various occasions?
A: Universal gifts include gift cards, flowers, chocolates, and personalized items. However, it’s always a good idea to consider the recipient’s preferences and interests when selecting a gift.
12. Q: Can I track the delivery status of my gift?
A: Most courier services provide tracking information for shipped gifts. Once your gift is dispatched, you should receive a tracking number that allows you to monitor its delivery progress.
13. Q: Are there any restrictions on international gift delivery?
A: Yes, international gift delivery may be subject to customs regulations and shipping restrictions. Be sure to check the specific policies of the chosen gift service regarding international deliveries.
14. Q: How do I ensure the surprise element when sending a gift?
A: Some gift services offer discreet packaging or the option to reveal the sender’s details only upon delivery. Explore these options during the checkout process to maintain the surprise for the recipient.
